Be An Ambassador

In the Downtown Information Ambassador program, Ambassadors work as “concierges” for Downtown Madison, ready to offer event information, downtown maps and directions, restaurant and shopping suggestions, and a friendly smile. Downtown Ambassadors work to create a welcoming environment downtown, provide information on downtown events and businesses, and serve as a liaison to BID businesses.

Assisting approximately 45,000 people annually, Ambassadors are staffed year round in the Downtown Visitor Center, from May through early October on the Capitol Square inside the information booth, as well as on the Downtown trolley during the winter holiday season and at special events throughout the year.

Volunteer to be an Information Ambassador
Volunteer Ambassadors contribute 500 hours of service annually at our Downtown Information Booth, Information Tables at special events, as well as event assistance such as attendants on the Downtown Holiday Trolley. Volunteers recieve a $25 Downtown Madison Gift Certificate for every 25 hours volunteered.

To volunteer contact: BID Operations Director Tim Jenquin at (608) 512-1341 or tjenquin@visitdowntownmadison.com

Volunteer to be an Event Ambassador
Event Ambassadors assist BID staff at various events such as the Madison Night Market. Duties include interacting with event attendees as well as assisting with set-up. Event Ambassadors recieve a $25 Downtown Madison Gift Certificate for every two shifts worked.

To volunteer contact: BID Operations Director Tim Jenquin at (608) 512-1341 or tjenquin@visitdowntownmadison.com

Information Ambassadors
All paid positions are currently full.